A personal assistant (PA) or companion is somebody who accompanies you to a venue or festival to assist you with your access requirements. Many Deaf, disabled and neurodivergent people need help and support in their day to day lives, including at venues or festivals. This person can be unpaid, such as a friend or family member, or someone employed by you. Either way, their role is to support your access needs.
We’d recommend asking your PA or companion to sign a written agreement beforehand. This might sound formal, but it ensures expectations are clear on all sides. We have provided a template for a written agreement, which can be downloaded below.